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FAQ

Frequently Asked Questions

Q. Where is your store located?

A. ReMart Eco Stores is located at 1011 North Tustin Ave in Anaheim, CA. just off of the Riverside Freeway, next to the Pacific Center Shopping Mall.

 

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Q. What are your store hours?

A. We are open from 10am to 6pm daily. Hours of operation may vary due to holidays.

 

Q. Why are some products in-store pickup only?

A. Some of our larger, heavier products are too expensive to ship. Items like appliances and furniture can be purchased online and picked up in store at 1011 N Tustin Ave in Anaheim, CA between the hours of 10am and 4:30pm. 

 

Q. Does ReMart deliver products?

A. No. However, we do work with a third-party delivery service that starts at $99 within a 10 mile radius of the store. 

 

Q. Will ReMart hold a product for me if I want to purchase it?

A. Yes, we will hold your purchased product in-store up to 7 days after date of purchase to give you ample time to arrange transportation for the item. We also offer same-day holds if you are interested in a product and need to leave the premises to situate your finances before returning to make the purchase. Please note that a failure to pick up purchased items after the 7-day period, you will be charged an additional $50 per week up to 3 weeks. 

 

Q. Why are the same products different prices?

A. Products are priced according to the quality and completeness of the item, as determined during processing and restoration. For example: a Sharper Image Percussion Pro Massage Gun brand new, never used, with all attachments included is priced at $44.99, while the same product, lightly used, refurbished, and missing one attachment is priced at $32.99. Please check over the product closely, fully read the description, or speak with a store associate for more specific information about particular products.

 

Q. Do you have more of [product], [product] in a different color, or [product] arriving soon?

A. ReMart purchases overstock and factory second products in bulk from major retailers and manufacturers. Our inventory is dependent on what they have to offer, rather than selected by us, and many product variations are limited. For example, we may receive a shipment of ladies Mondetta Brand shorts with 25 XXL Gray units, 30 M Black units, and 10 XS Blue units. These will all be processed and displayed on the floor or online marketplace for purchase. Anything stored in the back warehouse has not yet been processed and is not yet available for purchase. We have new products on the sales floor daily and promote many of our items using social media. Visit us or follow us to stay updated on new products.